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| LEADER |
00980nam a2200289 4500 |
| 001 |
PPN13302637X |
| 005 |
20091211033200.0 |
| 010 |
|
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|a 0-07-337783-X
|b br.
|
| 010 |
|
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|a 978-0-07-337783-4
|b br.
|
| 073 |
|
1 |
|a 9780077228491
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| 100 |
|
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|a 20090427d2008 k y0frey0103 ba
|
| 101 |
0 |
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|a eng
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| 102 |
|
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|a US
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| 105 |
|
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|a a a 001yy
|
| 106 |
|
|
|a r
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| 200 |
1 |
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|a Service management
|b Texte imprimé
|e operations, strategy, information technology
|f James A. Fitzsimmons,...
|g Mona J. Fitzsimmons
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| 205 |
|
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|a 6th edition
|
| 210 |
|
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|a Boston
|c Mc Graw Hill
|d cop. 2008
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| 215 |
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|a 1 vol. (XVII-537 p.)
|c ill.
|d 26 cm
|e 1 cédérom
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| 320 |
|
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|a Bibliogr. dispersée. Index
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| 606 |
|
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|3 PPN027480879
|a Services
|3 PPN027467945
|x Gestion
|2 rameau
|
| 700 |
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1 |
|3 PPN109263715
|a Fitzsimmons
|b James A.
|4 070
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| 701 |
|
1 |
|3 PPN109263871
|a Fitzsimmons
|b Mona J.
|4 070
|
| 801 |
|
3 |
|a FR
|b Abes
|c 20090427
|g AFNOR
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| 930 |
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|5 441092215:383982863
|b 441092215
|a 01.R / 17
|j g
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| 979 |
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|a IAE
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| 998 |
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|a 576231
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